If it goes beyond 'Dell Logo' this time, power it off, insert the battery also Insert the AC adapter only and power on the laptop Press and hold the power button of your computer for 10-15 seconds to drain out the residual power. Unplug the AC adaptor and battery of your computer. Remove any CDs or DVDs in the optical drive Remove the computer from a docking station if it is in one Mobile devices such as smart phones or tablets or portable digital assistants or MP3 players
Remove any peripheral devices that are attached to the computer. The following troubleshooting steps will help us to get a better understanding:ġ. POST (Power on self test) is an early stage of the start-up process and may indicate an issue with the system hardware (Memory or Motherboard). It appears that the laptop is unable to complete the 'POST' process. If the issue still persists, check the CPU usage of your computer (please ensure you check it when system fan is making noise Follow the prompts on screen to install BIOS (System may produce beep sounds and may restart)ģ. Right click on it and select “Run as administrator” Link to download the latest BIOS (Compatible with Windows 7/8 64 bit): All other programs should be closed and documents saved No external devices should be connected Battery should have 10% or greater charge Note: Before flashing the BIOS please check the following:. If the previous step does not resolve the issue, update the BIOS to latest version. If using a can of compressed air use the can according to the directions on the side of the can as you can cause damage to the computer if used incorrectlyĢ. Note: Do not use your mouth to blow the Dust out of a Laptop. Use Compressed Air to blow the dust out of the vents.
(Left side of the laptop) (Bottom of the laptop)
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